FAQ

“The Authentic” Village is a totally new-built neighborhood with traditional rooms in the heart of the Chora Sfakion, in Crete.

Crete is served by three airports. The most suitable for Sfakia region is the Chania International Airport Ioannis Daskalogiannis.

Check-in is performed from 14:00 to 20:00.

Check-out is performed from 08:00 to 11:00. Afterwards, the rooms have to get cleaned fussily for the upcoming arrivals.

Yes, of course, there is the option of late check in, our reception team will contact you for further information, upon request for the late check-in.

Both options are possible; please be so kind as to send a request online in case of Check-In, or inform the reception the same morning in case of late Check-Out, and if possible, we will provide you for free with a requested service.

Yes, we offer private parking, free of charge, behind the Ntourountous bakery, which is 100m away from the hotel.

“The Authentic” Village has 14 guest rooms creating the essence of a true small village inside the capital of Sfakia. All rooms are fully equipped and offer either view from the balcony or access to the manicured yard.

No, our property is not suitable for people with walking issues or mobility difficulties due to the steps that exist on the property.

Of course, we will keep your luggage. So, don’t worry and enjoy your day!

We do not offer breakfast on site, instead we offer 10% discount on all products in the local traditional BIO bakery, throughout the day during your stay in our hotel.

No, we do not have single or triple rooms. All our rooms are double rooms and have an original double bed, not a bed composed of 2 single beds. There is also no possibility for extra beds in the rooms.

Yes, all rooms are fully equipped, including the kettle and the Nespresso coffee machine, which are provided free of charge (mountain tea and coffee capsules are provided upon arrival and refilled by the cleaning staff during the service).

Our property is not pet friendly; therefore we do not accept pets.

Yes, we do. All rooms are fully equipped, including the hairdryer and iron (steamer, for easier use and safety reasons too).

Yes, indeed. Each room has its own clothes spreader (drying rack).

Yes, we do. Beach towels are provided upon request, at reception, and can be changed every 2 days, at reception.

Yes, we provide daily cleaning service to the rooms, free of charge.

Our hotel organizes walking trips to Imbros and Aradena gorge, weekly. You can get more information for these two excursions at the hotel reception. In addition, our reception team can help you organize any other trip, providing you with adequate information and timetables.

*If you have specific inquiries that are not addressed in the subjects provided above, please contact us directly at info@authenticvillage.gr

All rooms can accommodate only two guests (double beds only) and it is not possible to add extra beds.